Ordering Policy

Once an order starts processing, B-MonaX2C is unable to cancel the order. If an order is not yet shipped and you cancel your order, we may charge up to 15% of the cost of the order.

If an item in your order is not available, we will notify you for your decision to enter your item in backorder until it is available, substitute with another item, or cancel your order without a fee.

Our online store utilizes a third-party fraud prevention service to assist us in screening potentially fraudulent orders. We reserve the right to refuse to process an order for any reason.